Terms and conditions

Shipment lead-time and Shipment cost

The order shipment lead-time is 2 working days from the date of payment receipt.

The shipment are from Monday to Friday excluding the Pubblic Holidays.

The express couriers for deliveries in Italy are GLS or BRT. The express couriers for International deliveries are DHL, UPS and DPB.

The shipment cost for delivery in Italy is € 9,90. The order amount over €180,00 is free of charge for delivery in Italy.

The shipment cost for International deliveries is specified in the shopping cart.

General conditions of use

Welcome to our website http://www.pieroguidi.com

Access to and use of the site http://www.pieroguidi.com are activities regulated by these General Conditions of Use.

Access to and use of this website as well as the purchase of products on http://www.pieroguidi.com presuppose the reading, knowledge and acceptance of these General Conditions of Use.

The products purchased on http://www.pieroguidi.com are sold directly by PGH srl, with registered office in Italy, SP 9 FELTRESCA. 224 - 61029 Urbino - VAT number 02676040419

The user of the site http://www.pieroguidi.com may request assistance by visiting the Customer Service area and by e-mail:



The PGH srl may modify or simply update these General Terms and Conditions of Use in whole or in part.

Changes and updates to the General Conditions of Use will be notified to users via the newsletter or on the Home page of http://www.pieroguidi.com as soon as they are adopted and will be binding as soon as they are published on the website in this section. The user is invited to regularly access this section to verify the publication of the most recent and updated General Terms and Conditions of use of http://www.pieroguidi.com.

If the User does not agree, in whole or in part, with the General Conditions of Use of http://www.pieroguidi.com he must not use the services offered on said website.

Access and use http://www.pieroguidi.com - including the display of web pages - communication with PGH Srl, the ability to download information about the products and the purchase of the same on the website, are activities conducted by users, exclusively for personal uses, excluding to any commercial, entrepreneurial and professional activity.

The User will be the one and only responsible for the use of http://www.pieroguidi.com and its contents.

PGH srl may not be held liable for any use of the website and its contents by any of its users that is not compliant with the laws in force.

In particular, the user of the site http://www.pieroguidi.com will be the one and only person responsible for the communication of incorrect and false information and data relating to third parties, without these having expressed the their consent, as well as for their incorrect use. Finally, since each material will be downloaded or otherwise obtained through the use of the chosen and risky service of the User, any responsibility for any damage to computer systems or loss of data resulting from the unloading operations falls on the User himself and may not be attributed to PGH Srl.

PGH srl disclaims any responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, to providers or telephone connections and / or telematics, to unauthorized access, alteration of data, failure and / or faulty operation of the User's electronic equipment.

The User is responsible for the safekeeping and the correct use of his personal information, including the credentials that allow access to the reserved services, as well as any harmful consequences or prejudice that might arise from PGH srl or third parties as a result of incorrect use, loss or theft of such information.


1.        Privacy Policy

The User is invited to carefully read the Privacy Policy which applies if he accesses http://www.pieroguidi.com and uses the relative services, even if he does not purchase any product.

The Privacy Policy helps the User understand how PGH srl collects and uses personal data and for what purposes.


2.        Intellectual property rights

The contents of http://www.pieroguidi.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published http://www.pieroguidi.com, including menus, web pages, graphics, colors, patterns, tools, fonts and website design, the diagrams, layouts, methods, processes, functions and software that are part of http://www.pieroguidi.com, are protected by copyright and by any other intellectual property right of PGH Srl. and of the other right holders. The reproduction, in whole or in part, in any form, of http://www.pieroguidi.com of its contents is prohibited, without the express written consent of PGH srl

PGH srl has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of http://www.pieroguidi.com and its contents. With regard to the use of http://www.pieroguidi.com the User is only authorized to view the website and its contents. The User is not authorized to perform any reproduction, in any medium, in whole or in part of http://www.pieroguidi.com and its contents. Any reproduction must be authorized from time to time in writing by PGH srl or, if necessary, by the authors of the individual works contained on the website. These reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of PGH Srl of the authors of the individual works contained in the website.

The authors of individual works published on http://www.pieroguidi.com have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any deed of damage caused to the works, that is to prejudice their honor or their reputation. The User undertakes to respect the copyright of the artists who have chosen to publish their works on http://www.pieroguidi.com or who have worked with http://www.pieroguidi.com to create new ones expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part thereof. Furthermore, the user is not, under any circumstances, authorized to use, in any way or form, the contents of the website and every single work protected by copyright and by any other intellectual property right.

By way of example, the User may not alter or otherwise modify the protected contents and works without the consent of PGH srl and, where necessary, of the individual authors of the works published on http://www.pieroguidi.com


3.        Trademarks and domain names

The User is not authorized, except for the written consent of PGH srl and of any other owner of registered trademarks, published on the website, to use said trademarks, to distinguish products or services even not related to those http://www.pieroguidi.com or other brand owners.


4.        Links to other websites

http://www.pieroguidi.com contains hypertext links (the "links") to other websites that have no connection with PGH srl or with PGH srl does not control or monitor such websites and their contents. PGH srl can not be held responsible for the contents of these sites and the rules, from these, adopted also with regard to the privacy of the user and to the processing of the relative personal data during navigation operations. The User must pay attention when connecting to these websites, through the links on http://www.pieroguidi.com and carefully read their conditions of use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of http://www.pieroguidi.com do not apply to websites managed by other subjects other than PGH srl

http://www.pieroguidi.com provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites.

The activation of the links does not imply any recommendation or indication of PGH srl for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.


5.        Links to http://www.pieroguidi.com

Anyone interested in activating links to the home page and other web pages of http://www.pieroguidi.com which are publicly accessible, please contact PGH srl to the following e-mail address eshop@pieroguidi.com

Contact is necessary to activate the request for consent to the hyperlink to http: //www.pieroguidi.com PGH srl always has the right to oppose the activation of direct links to its website at its discretion especially if the applicant, who intends to activate the link to http://www.pieroguidi.com, has adopted unfair or non-commercial practices in the past compliant with industry practices, or unfair competition actions against PGH Srl or its suppliers or when PGH srl theme that these behaviors may be adopted in the future, or even when the applicant has adopted, in the past or fear that it may adopt them in the future, discrediting PGH srl your own website or services. It is in any case forbidden to activate deep hypertext links (such as deep frames or deep links) to http://www.pieroguidi.com or the unauthorized use of meta-tags, without the consent of PGH srl


6.        Content warning

PGH srl has taken every precaution to prevent the publication on the website of contents describing or representing scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of http://www.pieroguidi.com, can be considered harmful to civil convictions, human rights and human dignity, in all its forms and expressions.

In any case, PGH srl does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, if such content is deemed unlawful or illegal in some of these countries, the user is asked to avoid accessing the website and if he chooses, in any case, to access it, we inform you that the use he decides to make of the services provided by http://www.pieroguidi.com will be at your own exclusive and personal responsibility.

PGH srl it has also taken every useful precaution in order to assure its users that the contents of http://www.pieroguidi.com are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible, even later.

However PGH srl does not assume any responsibility towards users for the accuracy and completeness of the content published on http://www.pieroguidi.com, without prejudice to its liability for fraud and gross negligence and except as otherwise provided by law. PGH srl furthermore, it cannot guarantee its users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection. For any problem encountered when using our website, contact the following email address: eshop@pieroguidi.com A manager of PGH srl will be available to the User to provide information and assistance to restore the functionality of access to the website, whenever possible. Similarly PGH srl advises the User to contact your Internet service provider or to check that each device for Internet connection and access to web content is properly activated, including your Internet browser. Although PGH Srl will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow http://www.pieroguidi.com to operate without suspensions, interruptions or discontinuities due to the need to update the website. PGH srl has adopted adequate technical and organizational measures to safeguard the security of its services on http://www.pieroguidi.com, the integrity of data relating to traffic and electronic communications with respect to forms of use or cognition not permitted as well as to avoid risks of dispersion, destruction and loss of data and of confidential and non-confidential information relating to its users, present on http://www.pieroguidi.com or unauthorized access, or not compliant with the law, to data and the information itself.


7.        Trade policy

PGH srl has adopted its own commercial policy; its mission is to sell products through its services and its website solely to the "final consumer", meaning by this term a natural person who acts, on http://www.pieroguidi.com, for purposes unrelated to his business commercial, entrepreneurial or professional activity carried out. If the user is not a final consumer, we ask the user not to use our services to buy, http://www.pieroguidi.com, PGH srl otherwise, you will have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and these General Terms and Conditions of Use.


8.        Applicable law and dispute resolution

These General Conditions of Use are governed by Italian law





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