Terms and conditions

Shipment lead-time and Shipment cost

The order shipment lead-time is 3 working days from the date of payment receipt.
The shipments are made from Monday to Friday excluding national Public Holidays, Saturdays and Sundays.
The express couriers for deliveries in Italy are GLS and BRT.
The express couriers for International deliveries are DHL, UPS, FedEx, TNT and DPB.
The shipment cost for deliveries in Italy is € 9,90.
The order amount over € 180.00 is free of delivery charge in Italy.

The shipment cost for EEC countries or Extra-CEE deliveries is specified in the shopping cart.

General conditions of use

Welcome to our website https://www.pieroguidi.com

Access to and use of the site https://www.pieroguidi.com are activities regulated by these General Conditions of Use.

Access to and use of this website, as well as the purchase of products on https://www.pieroguidi.com presuppose the reading, knowledge and acceptance of these General Conditions of Use.

The products purchased on https://www.pieroguidi.com are sold directly by PG FACTORY sr, with registered office in Italy, SP 9 FELTRESCA. 222 - 61029 Schieti di Urbino (PU) - VAT number 02774980417.

The user of the site https://www.pieroguidi.com may request assistance by visiting the Customer Service area and by e-mail: eshop@pieroguidi.com
The PG FACTORY srl may modify or simply update, in whole or in part, these General Terms and Conditions of Use.

Changes and updates to the General Conditions of Use will be notified to users via the newsletter or on the Home page of https://www.pieroguidi.com as soon as they are adopted and will be binding as soon as they are published on the website in this section.

The user is invited to regularly access this section to verify the publication of the most recent and updated General Terms and Conditions of use of https://www.pieroguidi.com.

If the User does not agree, in whole or in part, with the General Conditions of Use of https://www.pieroguidi.com he must not use the services offered on said website. Access and use https://www.pieroguidi.com - including the display of web pages - communication with PG FACTORY Srl, the ability to download information about the products and the purchase of the same on the website, are activities conducted by users, exclusively for personal uses, excluding to any commercial, entrepreneurial and professional activity.

The User will be the one and only responsible for the use of https://www.pieroguidi.com and its contents.

PG FACTORY srl shall not be held responsible for any use of the website and its content by each of its users that is not compliant with the laws in force. In particular, the user of the site https://www.pieroguidi.com will be the one and only person responsible for the communication of incorrect and false information and data relating to third parties, without these having expressed their consent, as well as for their incorrect use. Finally, since each material will be downloaded or otherwise obtained using the chosen and risky service of the User, any responsibility for any damage to computer systems or loss of data resulting from the unloading operations falls on the User himself and may not be attributed to PG FACTORY srl.

PG FACTORY srl disclaims any responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, to providers or telephone connections and / or telematics, to unauthorized access, alteration of data, failure and / or faulty operation of the User's electronic equipment.

The User is responsible for the safekeeping and the correct use of his personal information, including the credentials that allow access to the reserved services, as well as any harmful consequences or prejudice that might arise from PG FACTORY srl or third parties because of incorrect use, loss or theft of such information.

1.Privacy Policy

The User is invited to carefully read the Privacy Policy that is applied if he accesses https://www.pieroguidi.com and uses the relative services, even if he does not purchase any product. The Privacy Policy helps the User understand how PG FACTORY srl collects and uses personal data and for what purposes.

2. Intellectual property rights

The contents of https://www.pieroguidi.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on https://www.pieroguidi.com, including menus, web pages, graphics, colors, patterns, tools, fonts and website design, the diagrams, layouts, methods, processes, functions and software that are part of https://www.pieroguidi.com, are protected by copyright and by any other intellectual property right of PG FACTORY srl and/or of the other right holders. The reproduction, in whole or in part, in any form, of https://www.pieroguidi.com and its contents is prohibited, without the express written consent of PG FACTORY srl.

PG FACTORY srl has the exclusive right to authorize or prohibit direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of https://www.pieroguidi.com and its contents. Regarding the use of https://www.pieroguidi.com the User is only authorized to view the website and its contents. The User is not authorized to perform any reproduction, in any medium, in whole or in part of https://www.pieroguidi.com and its contents. Any reproduction must be authorized from time to time in writing by PG FACTORY srl or, if necessary, by the authors of the individual works contained on the website. These reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of PG FACTORY Srl of the authors of the individual works contained on the website.

The authors of individual works published on httpS://www.pieroguidi.com have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any deed of damage caused to the works, that is to prejudice their honor or their reputation.

The User undertakes to respect the copyright of the artists who have chosen to publish their works on https://www.pieroguidi.com or who have worked with https://www.pieroguidi.com to create new ones expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part thereof.

Furthermore, the user is not, under any circumstances, authorized to use, in any way or form, the contents of the website and every single work protected by copyright and by any other intellectual property right. By way of example, the User may not alter or otherwise modify the protected contents and works without the consent of PG FACTORY srl and, where necessary, of the individual authors of the works published on https://www.pieroguidi.com

3. Trademarks and domain names

The User is not authorized, except for the written consent of PG FACTORY srl and of any other owner of registered trademarks, published on the website, to use said trademarks, to distinguish products or services even not related to those https://www.pieroguidi.com or other brand owners.

4. Links to other websites

https://www.pieroguidi.com contains hypertext links (the "links") to other websites that have no connection with PG FACTORY srl
PG FACTORY srl does not control or monitor such websites and their contents.
PG FACTORY srl cannot be held responsible for the contents of these sites and the rules, from these, adopted also with regards to the privacy of the user and to the processing of the relative personal data during navigation operations.

The User must pay attention when connecting to these websites, through the links on https://www.pieroguidi.com and carefully read their conditions of use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of https://www.pieroguidi.com do not apply to websites managed by other subjects other than PG FACTORY srl.

https://www.pieroguidi.com provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites.

The activation of the links does not imply any recommendation or indication of PG FACTORY srl for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.

5. Links to https://www.pieroguidi.com

Anyone interested in activating links to the home page and other web pages of https://www.pieroguidi.com which are publicly accessible, please contact PG FACTORY srl to the following e-mail address: eshop@pieroguidi.com

Contact is necessary to activate the request for consent to the hyperlink to https://www.pieroguidi.com

PG FACTORY srl always has the right to oppose the activation of direct links to its website at its discretion.

PG FACTORY srl prohibits the use of meta-tags without prior written consent.

6. Content warning

PG FACTORY srl has taken every precaution to prevent the publication on the website of contents describing or representing scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of https://www.pieroguidi.com, can be considered harmful to civil convictions, human rights and human dignity, in all its forms and expressions.

In any case, PG FACTORY srl does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.

However, if such content is deemed unlawful or illegal in some of these countries, the user is asked to avoid accessing the website and if he chooses, in any case, to access it, we inform you that the use he decides to make of the services provided by https://www.pieroguidi.com will be at your own exclusive and personal responsibility.

PG FACTORY cannot guarantee its users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection.

For any problem encountered when using our website, contact the following e-mail address: eshop@pieroguidi.com

PG FACTORY srl has adopted adequate technical and organizational measures to safeguard the security of its services on https://www.pieroguidi.com, the integrity of data relating to traffic and electronic communications with respect to forms of use or cognition not permitted as well as to avoid risks of dispersion, destruction and loss of data and of confidential and non-confidential information relating to its users, present on https://www.pieroguidi.com namely unauthorized access, or not compliant with the law, to data and the information itself.

 7. Applicable law and dispute resolution

These General Conditions of Use are governed by Italian law.